Next Door Companions Ltd

Policy Overview

This Acceptable Use Policy (AUP) defines the standards and expectations for using the website, IT infrastructure, communication tools, and digital platforms operated by Next Door Companions Ltd ("we", "us", or "our"). It applies to all users, including clients, self-employed companions, staff, and website visitors.

1. Prohibited Uses & Activities

You may use our digital platforms and services only for lawful and authorized purposes. You strictly agree not to:

Illegal or Fraudulent Acts: Use the service for any unlawful purpose, to promote illegal activities, or in breach of local, national, or international laws.
Unauthorized Access & Security Breaches: Attempt to gain unauthorized access to our systems, servers, client databases, or network infrastructure, or attempt to probe, scan, or test system vulnerabilities.
Malware & Cyber Attacks: Knowingly transmit, send, or upload any data or material containing viruses, Trojan horses, worms, key loggers, spyware, or other harmful programs.
Data Scraping & Mining: Use automated tools, bots, or manual processes to extract, scrape, or mine data, client lists, or companion details without explicit written consent.
Harassment & Misuse: Use our communication channels to send spam, unsolicited promotional material, or messages that are abusive, defamatory, discriminatory, or harassing.

2. Companion & Service-Specific Responsibilities

Confidentiality & Data Handling: Self-employed companions must use official agency communication channels strictly for professional purposes and must handle client information in accordance with our Data Protection and GDPR Policy.
Account Security: Users are responsible for maintaining the confidentiality of any login credentials, account passwords, or access links provided by the agency.

3. Monitoring & System Integrity

We reserve the right to monitor access and traffic on our digital platforms to ensure system security, maintain operational integrity, and verify compliance with this policy and UK data protection laws.

4. Breach Notification & Enforcement

Failure to comply with this Acceptable Use Policy constitutes a material breach of the terms governing your use of our platforms and services. In the event of a violation, we may take any of the following actions:

Immediate, temporary, or permanent withdrawal of access to our website, portals, or services.
Issuance of a formal warning or immediate termination of service agreements (including companion engagement agreements).
Disclosure of relevant information to law enforcement agencies if necessary or required by law.
Legal proceedings for reimbursement of all costs resulting from the breach on an indemnity basis.

5. Contact & Questions

If you have any questions regarding this policy or wish to report a suspected breach, please contact us at info@nextdoorcompanions.co.uk.